Shipping policy
We aim to deliver your order as quickly and efficiently as possible.
Processing Times
Orders are processed within 2–3 business days. Once dispatched, you will receive tracking details via email.
Delivery Timeframes
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Local Delivery (South Africa): Estimated delivery time is 5-7 business days.
- International Shipping: Estimated delivery time is 7-14 business days, depending on the destination
Please note: delivery timeframes are subject to courier operations and customs clearance.
Shipping Costs
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Local shipping: Free Shipping
- International shipping: Costs vary by destination and will be calculated at checkout.
Shipping Carriers
- For local deliveries within South Africa, we currently use The Courier Guy.
- For international orders, we ship via UPS.
International Shipping
- International customers are responsible for any customs, import duties or taxes applicable in their country.
- Delivery times may vary due to customs processing.
Delays
We are not liable for delays caused by external factors such as extreme weather, customs, or courier delays.
Tracking Information
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.